Services | Wardhaughs of Hexham

Electrical Services & Repairs

1. Repairs
2. Pat Testing
3. Home Installation & Tuning Service
4. Home Decor / Period Items

Special Orders

We stock many items from hard to find light bulbs and batteries, telephone accessories, small electrical appliances, tools, vacuum bags, flex and cable, fuses and plugs. If we don’t have an item in stock we can order items in, these items are often available to collect within a few days.
We will require a deposit or payment in full on placing a order, Special order items will be kept for 2 months for you to collect, after this time items may be returned to stock, deposits and payments are non refundable and special order items are non returnable unless faulty.


We specialise in repairs, our technician Paul  has been with us for over 25 years, he is able to fix most items. Items which we have repaired include tv’s vhs and dvd players, music systems, vacuums, ghd hair straighteners, table lamps, microwaves, irons plus many more items with a plug!

If you have an item you would like us to look at for repair bring it along to our shop, we will take your details and charge you an assessment fee, which is taken from the final bill if the item is repaired. Repairs on average take about 5 to 7 days to complete, we ask that you call back in to collect or contact us after 5 days to see if you item is ready. If an item is going to cost a lot to repair we would contact you before completing repair for your decision. 

These are the rates we charge when you leave an item for repair, it is to cover the cost of us spending time taking your item apart and assessing the repair and the total cost of repair. If we complete the repair then the assessment charge is deducted from the final bill.

Assessment Charges

services - wardhaughs
Assessment charges
Colour TV up to 32”  £40
Colour TV 37”upwards £50
VCR/DVD Recorders/ players £24
Sky Box repair £18
HIFI Systems  £18
Small portable HIFI  £8.40
Digital (DAB) Radio £12
Small domestic appliances £5.40
Large domestic appliances £12
Small soldering jobs  £6
Testing Satellite /freeview receiver £10

We will keep any uncollected items for up to 3months, after this time the items are disposed of. If you have an item which you cannot manage to bring in yourself we can also collect them

Portable Appliance Testing

services - wardhaughs If you have business, or look after a public space, or are providing electrical equipment for others to use, you should have any electrical equipment tested and checked annually as part of the electricity at work regulations 1998.

We can PAT individual items or groups of items, putting a sticker on all tested items and can provide a written cetificate
P.A.T. Testing
Up to 10 items £4.50 per item,
More than 10 items £4.00 per item
P.A.T Test certificate £2.50
Every item gets a sticker to prove it has been tested before certificate

Home Installation & Tuning Service

We offer a home installation and tuning service, to help you get the most out of your audio and visual equipment.

Our service call rates are: In Hexham £36

Zone 1 5 mile radius from Hexham centre £40
Zone 2 7.5 mile radius from Hexham centre £45
Zone 3 10 mile radius from Hexham centre £48

SMART TV Install including connecting to the Internet additional £20
Wall Mounting additional £40

Calls which are more than 20 miles from our Hexham shop will require an individual quote, these costs are exclusive of any
Additional equipment you may need, and may be revised if there is more than one TV requiring attention or if over 3/4hr long.

We will endeavour to come out to you as soon as possible, in many cases the same day. If we find your TV needs repair in the workshop, and it is your only TV, we can leave a portable TV for your use.

4. Home Decor / Period Items

My passion is for the finishing details in a period home and therefore i have sourced a selection of items which give our customers the chance to bring out the period features in there homes. With bakelite dolly switches, antique brass toggle switches, domed ceiling roses, braided flex, period light fittings and retro telephones and clocks, you can also make some changes.

Many of these items can be found in our online shop so no matter where you live you can still view and buy them.


  • " Wardhaughs are a part of Hexhams history, they have been providing good quality service for years and it's just so handy having them right in the heart of Hexham."

  • Sarah Walsh | Hexham


Tel 01434 602734

21 Market Place
NE46 3NX